Important Product Recall Notice - Batch #2745
Important Product Recall Notice - Batch Number 2745
Dear Valued Customers,
We regret to inform you of a product recall affecting our Keto Choc Chip Protein Cookies, specifically those from Batch Number 2745.
It has come to our attention that some cookies from this batch have resulted in an unpleasant taste experience for consumers. Upon thorough investigation, we have identified the source of the issue as our supplier, and we have taken swift measures to discontinue our partnership with them.
We want to assure you that, despite the taste concerns, the product remains safe for human consumption. However, in our commitment to maintaining the highest quality standards and protecting the trust of our customers, we deemed it necessary to recall this product batch.
At Justine's Cookies, we take the quality of our products very seriously, and our customers' satisfaction is our top priority. As a proactive measure, we have decided to recall all Keto Choc Chip Protein Cookies from Batch Number 2745 to ensure your experience with our products meets the high standards we strive for.
Affected Batch: Justine's Keto Choc Chip Protein Cookies - Batch Number 2745
We sincerely apologize for any inconvenience this may cause and understand the disappointment it might bring. If you have purchased cookies from this batch, we kindly ask you to discontinue consumption and follow the instructions below for a hassle-free resolution:
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Check Your Batch Number: Please check the back of the packaging for the batch number. If it reads 2745, your product is part of the recall.
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Refund or Replacement: Contact our dedicated customer support team at support@justinescookies.com to arrange a replacement for your purchase.
We understand the trust you place in our brand, and we sincerely apologize for any inconvenience this may cause. Thank you for your understanding and continued support.
If you have received a cookie marked with the batch #2745, or have recently had a less than satisfactory experience with any of our products, please reach out to support@justinescookies.com so we can investigate this further and arrange a replacement for you.
Sincerely,
Justine's Cookies