FAQ

Frequently Asked Questions

Q: How long will my parcel take to be delivered to me within New Zealand?
A: Shipping within New Zealand usually takes between 3-5 business days in all main centres.

Q: How long will my parcel take to be delivered to me in Australia?
A: Shipping to Australia typically takes between 6-10 days after dispatch in all main centres.

Q: I am not in New Zealand or Australia can I order your cookies from your online shop?
A: We currently only ship to New Zealand and Australia, please check here where you can find our cookies in your area.Contact support@justinescookies.com if you want freight quotes for other countries

Q: How long will it take before I get the dispatch email from Justine's Cookies?
A. All other online orders are dispatched between 3-5 business days.